Working directly with clients to install and maintain networks is a key component of a technician’s employment. Along with configuring, testing, and improving the IP network systems, experts also keep an eye out for any issues that may be compromising their performance.
Clients can also get desktop and application support from network technicians. When necessary, they resolve end users’ connectivity problems.
This person’s responsibilities at work include resolving customer complaints, implementing new purchases, diagnosing computer problems, and configuring hardware such as servers, storage, and networking-related equipment.
Installing and configuring the servers, networking, and storage systems, as well as answering client inquiries and complaints about system troubleshooting and repairs