In order to diagnose the issue and potential causes, the employee at work instals the equipment and engages with customers. Once the issue and its origins are known, the person fixes minor issues, replaces defective modules for failed components, or suggests factory repairs for more serious failures.
Install the appliance, analyse the symptoms, and identify any issues by performing a basic volt-ampere test, checking the earth, and isolating electro-mechanical faults.

The person must be prepared to work outside and move from one customer’s location to another throughout the course of the day. For this position, it’s crucial to have the following qualities: reliability, trustworthiness, integrity, and the capacity for critical thought.